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Other useful organisations

As well as the tools and resources available to you through Standard Life, you can also access useful information and guidance about pensions and retirement — and finances in general — through the following organisations.

MoneyHelper

MoneyHelper offers free and impartial government-backed guidance about your money and pensions. You can talk to trained staff who can help you work out how to keep on top of your finances, or point you in the direction of someone who can.

How MoneyHelper can help

Find out more about your options and get advice about:

  • Clearing your debt
  • Reducing your spending
  • Making the most of your income
  • Checking your entitlement to benefits
  • Family care and help
  • Building up savings, including your pension

Contact MoneyHelper

  • Call 0800 011 3797
    Lines open Monday to Friday
    8am to 6pm for money advice and 9am to 5pm for pensions advice

  • Go to www.moneyhelper.org.uk
    Use Live Chat to start a webchat
    Monday to Friday, 9am to 6pm
    Website and webchat also available in Welsh

Pension Tracing Service

UK workers have lost track of up to 1.6 million workplace pensions, according to Unbiased — could one of those lost pensions be yours?

The Government's Pension Tracing Service can help put you back in touch with pensions you may have built up with previous employer. And the best bit is that it's completely free to use.

Pensions Ombudsman

We hope you'll never feel you need to complain about the way that the LRSFA is run, but if you have a complaint that you haven't been able to resolve through our internal dispute resolution process, you can contact the Pensions Ombudsman. The Ombudsman then investigates and decides the outcome of your complaint or dispute.

The Pensions Regulator

The Pensions Regulator is a public body that regulates work-based pension schemes in the UK. It makes sure that employers, trustees and others fulfil their duties to scheme members and may intervene to help protect members' benefits if someone responsible for the scheme has failed in their duties.